Refund Policy
Refund Claim Period:
Plan A: 5-day refund window from the date of purchase.
Plan B: 10-day refund window from the date of purchase.
Plan C: 1-month refund window from the date of purchase.
Refund Reasons:
Service Dissatisfaction: If you are dissatisfied with the quality of service provided within the refund claim period.
Technical Issues: If you encounter persistent technical issues that significantly hinder your ability to use the service.
Misrepresentation: If the service description or marketing materials materially misrepresent the service's capabilities.
Refund Charges
Service Refund Charge: A 30% service refund charge will be deducted from the original purchase price of the plan.
Processing Fee: A 5% processing fee will be deducted from the total refund amount.
How to Request a Refund
Submit a Refund Request: Submit a refund request through our designated support channels (e.g., email, online form) within the applicable refund claim period.
Provide Supporting Documentation: Include any relevant documentation to support your refund request, such as screenshots, error logs, or communication records.
Refund Processing: Our team will review your request and supporting documentation.
Refund Issuance: If your refund request is approved, the refund amount will be processed within 5 business days to the original payment method.
Exclusions
No Refunds: Refunds will not be issued for:
Services used beyond the refund claim period.
Issues arising from user error or negligence.
Changes in user circumstances (e.g., financial hardship, no longer needing the service).
Discounts or promotional offers.
Free trials or free usage periods.
Modifications
We reserve the right to modify this Refund Policy at any time. Any changes to this policy will be effective immediately upon posting on our website.
Contact Us
If you have any questions regarding this Refund Policy, please contact use contact us form.